Shipping policy

Order Processing

All magnets are custom-made to order.

Please allow 1–3 business days for processing before your order ships.

During high-volume periods (holidays, promotions, etc.), processing times may be slightly extended. If so, we’ll keep you informed.

We are currently shipping to anywhere in the United States.

Once your order has shipped, estimated delivery times are:

Shipping times may vary depending on your location and carrier delays.

Shipping rates are calculated at checkout based on:

Once your order ships, you will receive a confirmation email with tracking information so you can follow your package every step of the way.

Please ensure your shipping address is correct at checkout.

Joyful Magnet Company is not responsible for:

If you notice a mistake, contact us immediately at hello@joyfulmagnet.com and we’ll do our best to help before your order ships.

Once an order has been shipped, it is in the hands of the carrier.

While we are not responsible for carrier delays, we will absolutely help you:

If your order appears lost, please contact us and we’ll assist you.

If your order arrives damaged, please contact us within 7 days of delivery at: 📧 hello@joyfulmagnet.com

Include photos of:

We’ll make it right.

For any shipping-related questions, reach out anytime: 📧 hello@joyfulmagnet.com